My AC was no longer cooling at all. It happened to be in the hottest week we've ever had. For the past five days it has been between 106 degrees and 111. Another four days of the same predicted. Great time to go out! We are two disabled, senior women. We became actually fearful for our lives beginning on the 111 degree day. I tried calling one AC company after the other. They were booked for weeks. It made NO difference to ANY of them that we were very old and disabled. UNTIL we called Austin's AC. They came out on the day we called! The fifth day of our heat wave. They saved us!!! Victor Poole was the repair person. He could not have been nicer, more informative or reasonably priced. Even though it was 7pm he waived the overtime fee and gave a 10% discount. And all that was needed was R-22 freon. I was fearful it would need an entire new AC system. He did not try to sell me anything else or further service. Just advice what to watch out for along the way indicating more service was needed or a new AC. FANTASTIC!
Austin's replaced one of our heats pump systems that was 30 years old. They gave us a very detailed competitive bid. Their work was very professional, they cleaned up after themselves like it was their own home. Rocky and his crew did a great installation and Carlos, who was our original contact, took care of the small problem that we had in a very prompt manner. When you call their office they are very professional and try their best to solve any issues the you may have. We couldn't be more pleased with their work. Highly recommend!
Thank you Austin's Air Conditioning and Heating for fixing my air conditioning.
They are the BEST. Been using them for Years!!! Always top notch service Highly Recommend
Thank you, thank you for fixing my AC yesterday! I have 2 small children and when my AC broke I about cried from it being so miserable. You guys came out and I believe my tech was Daniel or David? Super nice guy who understood that I'm a human and it's not my fault it broke. Other companies I called laughed at me when I asked for someone to come. But he was super nice and fast! Will definitely use this company for any AC or heating related issues in the future!
David came the same day that I talked to him. Everything was professional clean and fast. Highly recommend!
Great service fast Great personal 24-7
"I was referred to them by a friend because my tenant informed me their heater was no longer blowing hot air. I called and they were able to go out to my property the next day. I received notice that it was a simple fix and they sent me all the info and the invoice. I truly appreciate their honesty and prompt service! I will definitely be using them in the future!"